Contact Us
Get in Touch with Our Team
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Contact Us
Get in Touch with Our Team
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Send us a Message
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
What is a Pulse Day Pass?
A Pulse day pass is your digital ticket to work out at any gym in our network without commitment. Simply purchase a pass through our platform, show up at your chosen gym, and present your digital pass – no paperwork or cash needed. Each pass gives you full access to the gym's facilities for one day at pre-negotiated rates that are typically lower than standard tourist prices. You can purchase passes on-demand whenever you need them, making it perfect for travelers or those who prefer flexibility in their workout routine.
Is there a trial period available?
We suggest using the pay-as-you-go billing method if you want to try out our service.
Can I refer a gym?
Please do - we value everyone's contributions to Pulse.
What’s the difference between Pulse and Pulse Pro?
Pulse gives you access to gyms with day passes and discounts. Pulse Pro unlocks unlimited workouts at any gym in our global network—total fitness freedom!
What if a gym doesn’t recognize my pass?
Rare, but it happens. Contact our support team via the website, and we’ll sort it out fast—usually within an hour.
How do I cancel my Pulse Pro membership?
For Pulse Pro, email our support team at hello@trainwithpulse.com to cancel or upgrade. We’ll handle it quickly, with changes effective at the end of your billing cycle.
What is a Pulse Day Pass?
A Pulse day pass is your digital ticket to work out at any gym in our network without commitment. Simply purchase a pass through our platform, show up at your chosen gym, and present your digital pass – no paperwork or cash needed. Each pass gives you full access to the gym's facilities for one day at pre-negotiated rates that are typically lower than standard tourist prices. You can purchase passes on-demand whenever you need them, making it perfect for travelers or those who prefer flexibility in their workout routine.
Is there a trial period available?
We suggest using the pay-as-you-go billing method if you want to try out our service.
Can I refer a gym?
Please do - we value everyone's contributions to Pulse.
What’s the difference between Pulse and Pulse Pro?
Pulse gives you access to gyms with day passes and discounts. Pulse Pro unlocks unlimited workouts at any gym in our global network—total fitness freedom!
What if a gym doesn’t recognize my pass?
Rare, but it happens. Contact our support team via the website, and we’ll sort it out fast—usually within an hour.
How do I cancel my Pulse Pro membership?
For Pulse Pro, email our support team at hello@trainwithpulse.com to cancel or upgrade. We’ll handle it quickly, with changes effective at the end of your billing cycle.